Health Insurance Telehealth Platform

Broad Category: Image + Text + Tabulated Analytics

Role: Senior Delivery Manager, AI Tower

Duration: Feb 2021 – Mar 2022

Overview

Led the delivery of a physician consultation and telehealth platform for a health insurance provider, integrating AI modules for diagnostics, scheduling, and patient monitoring.

Key Contributions

• Designed HealthOS workflows for physician consultation, telehealth scheduling, chat, and streaming alerts.
• Built AI-based disease detection from pathology reports, X-ray and CT images.
• Developed NLP chatbots for FAQ automation and patient support.
• Implemented video analytics for patient expression and anxiety detection.
• Enabled live vitals alerting for post-operative patient monitoring.

Technology

Python, TensorFlow, Flask, React, AWS Lambda, Glue, SageMaker, NLP, computer vision.

Outcome

Delivered a scalable, production-ready AI-enabled telehealth platform for health insurance members, supporting physician decision-making and patient care.